pdf Claims Management Policy (299 KB)
pdf Claims Management Policy on a Page (149 KB)
This policy sets out the requirements for when and how a new claim should be reported up to NHS Resolution. It also provides other useful information such as what to expect once a claim has been reported and common definitions.
If you would like to see the Equality & Human Rights Impact Analysis (EHRIA), please click on the link.
pdf EHRIA - Legal Claims (398 KB)